Terms and Conditions

Welcome to Impacting Tennis! These Terms and Conditions govern the use of our website and the purchase of our services and products, including consulting services and custom-made sports equipment parts. By using our website and making a purchase, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you should not use our services or purchase our products.

1. General Information

This website is owned and operated by Impacting Tennis (CNF Inženiring – Miha Flisek SP), a business registered in Slovenia. Our contact information is as follows:

Business Name: Impacting Tennis
Company Name: CNF Inženiring – Miha Flisek SP
Address: Prešernova cesta 14, 1410 Zagorje ob Savi, Slovenia
Email: support@impactingtennis.com

These Terms and Conditions apply to all purchases and interactions with our website.

2. Scope of Services

Impacting Tennis provides the following services and products:

  • Consulting Services – Professional guidance related to sports equipment and business development.
  • Custom-Made Sports Equipment Parts – Tailor-made components designed according to customer specifications.

By purchasing any service or product, you confirm that you understand the nature of the offering and its suitability for your needs.

3. No Refunds or Returns Policy

Due to the nature of our business, we do not accept refunds or returns for any of our services or custom-made products. This policy is in place because:

  • Consulting services involve the delivery of knowledge and expertise, which cannot be undone or returned.
  • Custom-made parts are manufactured according to your specific requirements and cannot be resold or reused by us.

By making a purchase, you acknowledge and agree that all sales are final and non-refundable. If you are unsure about your purchase, we encourage you to contact us before placing an order.

4. Ordering Process

When placing an order, you agree to provide accurate and complete information. We reserve the right to:

  • Refuse service or cancel orders at our discretion.
  • Request additional information to verify your order.
  • Decline modifications to custom orders once production has begun.

Once an order is placed, it is considered final and binding.

5. Payment Terms

All payments must be made in full before services or custom-made products are delivered. We accept the following payment methods:

  • Credit/Debit Cards
  • PayPal
  • Bank Transfers

All transactions are processed securely. We do not store credit card information.

6. Intellectual Property Rights

All knowledge obtained through this page is the intellectual property of Impacting Tennis. You may not copy, reproduce, or distribute any knowledge without our prior written consent.

7. Liability Disclaimer

To the fullest extent permitted by law, Impacting Tennis is not liable for any:

  • Errors or inaccuracies in the provided information.
  • Losses or damages arising from the use of our consulting services.
  • Defects in custom-made products that result from improper use or incorrect customer specifications.

Our liability is limited to the amount paid for the purchased product or service.

8. Warranties and Disclaimers

  • We make no guarantees regarding the performance of custom-made parts, as their effectiveness depends on usage conditions and specifications provided by the customer.
  • Consulting services are provided “as-is” and do not guarantee specific results.
  • While we strive for accuracy, we do not warrant that the website will be error-free or continuously available.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Slovenia. In the event of a dispute, both parties agree to attempt to resolve it amicably. If a resolution cannot be reached, disputes shall be settled in Slovenian courts.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on our website. Your continued use of our services constitutes acceptance of the updated terms.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

📧 Email: support@impactingtennis.com
📍 Address: Prešernova cesta 14, 1410 Zagorje ob Savi, Slovenia

By using our website or making a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions.